diff --git a/resources/views/mail/characteristic-approval.blade.php b/resources/views/mail/characteristic-approval.blade.php
index cb1cb09..a58549f 100644
--- a/resources/views/mail/characteristic-approval.blade.php
+++ b/resources/views/mail/characteristic-approval.blade.php
@@ -7,57 +7,59 @@
 <body>
 
 <div style="text-align: center; font-weight: bold;">
-        {{ $company }}
-    </div>
-    <br>
-    <p>{!! $greeting !!}</p>
-
-<table border="1" width="50%" cellpadding="6" cellspacing="0">
+    {{ $company }}
+</div>
+<br>
+<p>{!! $greeting !!}</p>
 
+<table style="margin-left: 3%" border="1" width="30%" cellpadding="6" cellspacing="0">
     <tr>
         <th width="30%">Title</th>
         <th width="40%">Details</th>
     </tr>
-
     <tr>
-        <td>Requested DateTime</td>
-        <td>{{ $request->created_at->format('d-m-Y H:i:s') }}</td>
+        <td>Requested Date Time</td>
+        <td style="text-align: center;">{{ $request->created_at->format('d-m-Y H:i:s') }}</td>
     </tr>
-
     <tr>
-        <td>Plant</td>
-        <td>{{ $request->plant->name ?? $request->plant_id }}</td>
+        <td>Plant Name</td>
+        <td style="text-align: center;">{{ $request->plant->name ?? $request->plant_id }}</td>
     </tr>
-
     <tr>
         <td>Item Code</td>
-        <td>{{ $request->item->code ?? $request->code }}</td>
+        <td style="text-align: center;">{{ $request->item->code ?? $request->code }}</td>
     </tr>
-
     <tr>
         <td>Job Number</td>
-        <td>{{ $request->aufnr }}</td>
+        <td style="text-align: center;">{{ $request->aufnr }}</td>
+    </tr>
+    <tr>
+        <td>Work Flow ID</td>
+        <td style="text-align: center;">{{ $request->work_flow_id }}</td>
     </tr>
-
 </table>
-
 <br>
-
-<table border="1" width="50%" cellpadding="6" cellspacing="0">
+@if($approverNameFromMaster && $approverNameFromMaster->approver_type == 'Characteristic')
+<table style="margin-left: 3%" border="1" width="50%" cellpadding="6" cellspacing="0">
     <tr>
         <th>Characteristics Name</th>
         <th>SAP Value</th>
         <th>Update Value</th>
-        <th>WorkFlow ID</th>
+        {{-- <th>Work Flow ID</th> --}}
     </tr>
 
     @forelse ($tableData as $char)
         <tr>
             {{-- <td>{{ $char['characteristic_name'] ?? '-' }}</td> --}}
-            <td>{{ strtoupper($char['characteristic_name'] ?? '-') }}</td>
-            <td>{{ $char['current_value'] ?? '-' }}</td>
-            <td>{{ $char['update_value'] ?? '-' }}</td>
-            <td>{{ $char['work_flow_id'] ?? '-' }}</td>
+            <td style="text-align: center;">{{ strtoupper($char['characteristic_name'] ?? '-') }}</td>
+            <td style="text-align: center;">{{ $char['current_value'] ?? '-' }}</td>
+            <td style="text-align: center;">{{ $char['update_value'] ?? '-' }}</td>
+            {{-- <td style="text-align: center;">{{ $char['work_flow_id'] ?? '-' }}</td> --}}
+            {{-- @if ($loop->first)
+                <td rowspan="{{ count($tableData) }} "style="text-align: center; vertical-align: middle;">
+                    {{ $char['work_flow_id'] ?? '-' }}
+                </td>
+            @endif --}}
         </tr>
     @empty
         <tr>
@@ -66,21 +68,117 @@
     @endforelse
 </table>
 <br>
-<table border="1" width="50%" cellpadding="6" cellspacing="0">
+<table style="margin-left: 3%" border="1" width="30%" cellpadding="6" cellspacing="0">
     <tr>
         <th>Approver Name</th>
         <th>Approve Status</th>
     </tr>
 
-    <tr>
-        <td>{{ $approverName }}</td>
-        <td style="text-align: center;">
-            <a href="{{ $approveUrl }}">Approve</a> |
-            <a href="{{ $holdUrl }}">Hold</a> |
-            <a href="{{ $rejectUrl }}">Reject</a>
-        </td>
-    </tr>
+        @if($level == 2)
+            <tr>
+                <td style="text-align: center;">{{ $approverNameFromMaster->name1 }}</td>
+                <td style="text-align: center;">{{ ucfirst($pendingApprovers->approver_status1 ?? '-') }}</td>
+            </tr>
+            <tr>
+                <td style="text-align: center;">{{ $approverName }}</td>
+                <td style="text-align: center;">
+                    <a href="{{ $approveUrl }}" style="color: #28a745; font-weight: bold; text-decoration: underline;">Approve</a>
+                    &nbsp;&nbsp;&nbsp;&nbsp;|&nbsp;&nbsp;&nbsp;&nbsp;
+                    <a href="{{ $holdUrl }}" style="color: #FF8800; font-weight: bold; text-decoration: underline;">Hold</a>
+                    &nbsp;&nbsp;&nbsp;&nbsp;|&nbsp;&nbsp;&nbsp;&nbsp;
+                    <a href="{{ $rejectUrl }}" style="color: #dc3545; font-weight: bold; text-decoration: underline;">Reject</a>
+                </td>
+            </tr>
+        @elseif ($level == 3)
+            <tr>
+                <td style="text-align: center;">{{ $approverNameFromMaster->name1 }}</td>
+                <td style="text-align: center;">{{ ucfirst($pendingApprovers->approver_status1 ?? '-') }}</td>
+            </tr>
+            <tr>
+                <td style="text-align: center;">{{ $approverNameFromMaster->name2 }}</td>
+                <td style="text-align: center;">{{ ucfirst($pendingApprovers->approver_status2 ?? '-') }}</td>
+            </tr>
+            <tr>
+                <td style="text-align: center;">{{ $approverName }}</td>
+                <td style="text-align: center;">
+                    <a href="{{ $approveUrl }}" style="color: #28a745; font-weight: bold; text-decoration: underline;">Approve</a>
+                    &nbsp;&nbsp;&nbsp;&nbsp;|&nbsp;&nbsp;&nbsp;&nbsp;
+                    <a href="{{ $holdUrl }}" style="color: #FF8800; font-weight: bold; text-decoration: underline;">Hold</a>
+                    &nbsp;&nbsp;&nbsp;&nbsp;|&nbsp;&nbsp;&nbsp;&nbsp;
+                    <a href="{{ $rejectUrl }}" style="color: #dc3545; font-weight: bold; text-decoration: underline;">Reject</a>
+                </td>
+            </tr>
+        @else
+            <tr>
+                <td style="text-align: center;">{{ $approverName }}</td>
+                <td style="text-align: center;">
+                <a href="{{ $approveUrl }}" style="color: #28a745; font-weight: bold; text-decoration: underline;">Approve</a>
+                &nbsp;&nbsp;&nbsp;&nbsp;|&nbsp;&nbsp;&nbsp;&nbsp;
+                <a href="{{ $holdUrl }}" style="color: #FF8800; font-weight: bold; text-decoration: underline;">Hold</a>
+                &nbsp;&nbsp;&nbsp;&nbsp;|&nbsp;&nbsp;&nbsp;&nbsp;
+                <a href="{{ $rejectUrl }}" style="color: #dc3545; font-weight: bold; text-decoration: underline;">Reject</a>
+            </td>
+        </tr>
+
+        @endif
 </table>
+@elseif($approverNameFromMaster && $approverNameFromMaster->approver_type == 'Quality')
+<br>
+<table style="margin-left: 3%" border="1" width="50%" cellpadding="6" cellspacing="0">
+    <tr>
+        <th>Approver Name</th>
+        <th>Approve Status</th>
+    </tr>
+
+        @if($level == 2)
+            <tr>
+                <td style="text-align: center;">{{ $approverNameFromMaster->name1 }}</td>
+                <td style="text-align: center;">{{ ucfirst($pendingApprovers->approver_status1 ?? '-') }}</td>
+            </tr>
+            <tr>
+                <td style="text-align: center;">{{ $approverName }}</td>
+                <td style="text-align: center;">
+                    <a href="{{ $approveUrl }}" style="color: #28a745; font-weight: bold; text-decoration: underline;">Approve</a>
+                    &nbsp;&nbsp;&nbsp;&nbsp;|&nbsp;&nbsp;&nbsp;&nbsp;
+                    <a href="{{ $holdUrl }}" style="color: #FF8800; font-weight: bold; text-decoration: underline;">Hold</a>
+                    &nbsp;&nbsp;&nbsp;&nbsp;|&nbsp;&nbsp;&nbsp;&nbsp;
+                    <a href="{{ $rejectUrl }}" style="color: #dc3545; font-weight: bold; text-decoration: underline;">Reject</a>
+                </td>
+            </tr>
+        @elseif ($level == 3)
+            <tr>
+                <td style="text-align: center;">{{ $approverNameFromMaster->name1 }}</td>
+                <td style="text-align: center;">{{ ucfirst($pendingApprovers->approver_status1 ?? '-') }}</td>
+            </tr>
+            <tr>
+                <td style="text-align: center;">{{ $approverNameFromMaster->name2 }}</td>
+                <td style="text-align: center;">{{ ucfirst($pendingApprovers->approver_status2 ?? '-') }}</td>
+            </tr>
+            <tr>
+                <td style="text-align: center;">{{ $approverName }}</td>
+                <td style="text-align: center;">
+                    <a href="{{ $approveUrl }}" style="color: #28a745; font-weight: bold; text-decoration: underline;">Approve</a>
+                    &nbsp;&nbsp;&nbsp;&nbsp;|&nbsp;&nbsp;&nbsp;&nbsp;
+                    <a href="{{ $holdUrl }}" style="color: #FF8800; font-weight: bold; text-decoration: underline;">Hold</a>
+                    &nbsp;&nbsp;&nbsp;&nbsp;|&nbsp;&nbsp;&nbsp;&nbsp;
+                    <a href="{{ $rejectUrl }}" style="color: #dc3545; font-weight: bold; text-decoration: underline;">Reject</a>
+                </td>
+            </tr>
+        @else
+            <tr>
+                <td style="text-align: center;">{{ $approverName }}</td>
+                <td style="text-align: center;">
+                <a href="{{ $approveUrl }}" style="color: #28a745; font-weight: bold; text-decoration: underline;">Approve</a>
+                &nbsp;&nbsp;&nbsp;&nbsp;|&nbsp;&nbsp;&nbsp;&nbsp;
+                <a href="{{ $holdUrl }}" style="color: #FF8800; font-weight: bold; text-decoration: underline;">Hold</a>
+                &nbsp;&nbsp;&nbsp;&nbsp;|&nbsp;&nbsp;&nbsp;&nbsp;
+                <a href="{{ $rejectUrl }}" style="color: #dc3545; font-weight: bold; text-decoration: underline;">Reject</a>
+            </td>
+        </tr>
+
+        @endif
+</table>
+@endif
 
 <p>{!! $wishes !!}</p>
 </div>

Title	Details
Requested DateTime	{{ $request->created_at->format('d-m-Y H:i:s') }}	Requested Date Time	{{ $request->created_at->format('d-m-Y H:i:s') }}
Plant	{{ $request->plant->name ?? $request->plant_id }}	Plant Name	{{ $request->plant->name ?? $request->plant_id }}
Item Code	{{ $request->item->code ?? $request->code }}	{{ $request->item->code ?? $request->code }}
Job Number	{{ $request->aufnr }}	{{ $request->aufnr }}
Work Flow ID	{{ $request->work_flow_id }}
Approver Name	Approve Status
{{ $approverName }}	- Approve \| - Hold \| - Reject -
{{ $approverNameFromMaster->name1 }}	{{ ucfirst($pendingApprovers->approver_status1 ?? '-') }}
{{ $approverName }}	+ Approve + \| + Hold + \| + Reject +
{{ $approverNameFromMaster->name1 }}	{{ ucfirst($pendingApprovers->approver_status1 ?? '-') }}
{{ $approverNameFromMaster->name2 }}	{{ ucfirst($pendingApprovers->approver_status2 ?? '-') }}
{{ $approverName }}	+ Approve + \| + Hold + \| + Reject +
{{ $approverName }}	+ Approve + \| + Hold + \| + Reject +