diff --git a/app/Console/Commands/TriggerPendingApprovalMails.php b/app/Console/Commands/TriggerPendingApprovalMails.php
new file mode 100644
index 0000000..627135e
--- /dev/null
+++ b/app/Console/Commands/TriggerPendingApprovalMails.php
@@ -0,0 +1,204 @@
+<?php
+
+namespace App\Console\Commands;
+
+use App\Mail\CharacteristicApprovalMail;
+use App\Models\CharacteristicApproverMaster;
+use App\Models\RequestCharacteristic;
+use Illuminate\Console\Command;
+use Illuminate\Support\Facades\Mail;
+use Illuminate\Support\Carbon;
+
+class TriggerPendingApprovalMails extends Command
+{
+    /**
+     * The name and signature of the console command.
+     *
+     * @var string
+     */
+    // protected $signature = 'app:trigger-pending-approval-mails';
+
+    /**
+     * The console command description.
+     *
+     * @var string
+     */
+    // protected $description = 'Command description';
+
+    // /**
+    //  * Execute the console command.
+    //  */
+    // public function handle()
+    // {
+    //     //
+    // }
+
+    protected $signature = 'approval:trigger-mails';
+    protected $description = 'Trigger approval mail manually';
+
+    public $pdfPath;
+
+
+    public function handle()
+    {
+        $this->info('Approval mail job started');
+
+        $records = RequestCharacteristic::whereNull('approver_status1')
+        ->whereNull('approver_status2')
+        ->whereNull('approver_status3')
+        ->get();
+
+        if ($records->isEmpty()) {
+            $this->info('No pending approvals');
+            return;
+        }
+
+        $grouped = $records->groupBy(function ($item) {
+            return $item->plant_id . '|' . $item->machine_id . '|' . $item->aufnr . '|' . $item->work_flow_id;
+        });
+
+        $rows = [];
+
+        foreach ($grouped as $groupRecords) {
+
+            $first = $groupRecords->first();
+
+            $approver = CharacteristicApproverMaster::where('plant_id', $first->plant_id)
+                ->where('machine_id', $first->machine_id)
+                ->where('id', $first->characteristic_approver_master_id)
+                ->first();
+
+            if (!$approver) {
+                continue;
+            }
+
+            $characteristics = $groupRecords->map(fn ($r) => [
+                'work_flow_id'        => $r->work_flow_id,
+                'characteristic_name' => $r->characteristic_name,
+                'current_value'       => $r->current_value,
+                'update_value'        => $r->update_value,
+            ])->toArray();
+
+            $level    = null;
+            $mail     = null;
+            $name     = null;
+            $updateData = [];
+            $now = Carbon::now();
+
+            // --- FIRST MAIL ---
+            if (is_null($first->mail_status)){
+                $level = 1;
+                $mail = $approver->mail1;
+                $name = $approver->name1;
+
+                $updateData['mail_status'] = 'Sent';
+                // $updateData['trigger_at'] = $approver->duration1 > 0
+                //     ? $now->copy()->addMinutes($approver->duration1 * 10)
+                //     : null;
+
+                if ($approver->duration1 > 0)
+                {
+
+                    $duration = number_format((float)$approver->duration1, 2, '.', '');
+                    [$hours, $minutes] = explode('.', $duration);
+
+                    $totalMinutes = ((int)$hours * 60) + (int)$minutes;
+
+                    $updateData['trigger_at'] = $now
+                        ->copy()
+                        ->addMinutes($totalMinutes)
+                        ->startOfMinute();
+                }
+                else
+                {
+                    $updateData['trigger_at'] = null;
+                }
+            }
+
+            // --- SECOND MAIL ---
+            elseif (
+                $first->mail_status == 'Sent' &&
+                is_null($first->approver_status1) &&
+                $first->trigger_at &&
+                \Carbon\Carbon::parse($first->trigger_at)->lte($now)
+                // $first->trigger_at <= $now
+            ) {
+                $level = 2;
+                $mail = $approver->mail2;
+                $name = $approver->name2;
+                // $updateData['trigger_at'] = $approver->duration2 > 0
+                //     ? $now->copy()->addMinutes($approver->duration2 * 10)
+                //     : null;
+
+                // $updateData['mail_status'] = 'Sent-Mail2';
+
+                if ($approver->duration2 > 0) {
+
+                    $duration = number_format((float)$approver->duration2, 2, '.', '');
+                    [$hours, $minutes] = explode('.', $duration);
+
+                    $totalMinutes = ((int)$hours * 60) + (int)$minutes;
+
+                    // IMPORTANT: use NOW, not old trigger
+                    $updateData['trigger_at'] = $now->copy()->addMinutes($totalMinutes);
+                } else {
+                    $updateData['trigger_at'] = null;
+                }
+
+                $updateData['mail_status'] = 'Sent-Mail2';
+            }
+
+            // --- THIRD MAIL ---
+            elseif (
+                $first->mail_status == 'Sent-Mail2' &&
+                is_null($first->approver_status1) &&
+                is_null($first->approver_status2) &&
+                $first->trigger_at &&
+                // $first->trigger_at <= $now
+                \Carbon\Carbon::parse($first->trigger_at)->lte($now)
+            ) {
+                $level = 3;
+                $mail = $approver->mail3;
+                $name = $approver->name3;
+
+                $updateData['trigger_at'] = null;
+                $updateData['mail_status'] = 'Sent-Mail3';
+            }
+
+            if (!$level || !$mail) {
+                continue;
+            }
+
+            $pdfPath = 'uploads/LaserDocs/' . $first->work_flow_id . '.pdf';
+
+            Mail::to($mail)->send(
+                new CharacteristicApprovalMail(
+                    $first,
+                    $name,
+                    $level,
+                    $pdfPath,
+                    $characteristics
+                )
+            );
+
+            RequestCharacteristic::whereIn('id', $groupRecords->pluck('id'))
+                ->update($updateData);
+
+            $rows[] = [
+                $first->id,
+                $first->plant_id,
+                $first->machine_id,
+                "Level $level",
+                $mail,
+                'SENT'
+            ];
+        }
+
+        $this->table(
+            ['ID', 'Plant', 'Machine', 'Level', 'Mail', 'Status'],
+            $rows
+        );
+
+        $this->info('Approval mail job completed');
+    }
+}
diff --git a/app/Mail/CharacteristicApprovalMail.php b/app/Mail/CharacteristicApprovalMail.php
new file mode 100644
index 0000000..9d7127b
--- /dev/null
+++ b/app/Mail/CharacteristicApprovalMail.php
@@ -0,0 +1,115 @@
+<?php
+
+namespace App\Mail;
+
+use Illuminate\Bus\Queueable;
+use Illuminate\Contracts\Queue\ShouldQueue;
+use Illuminate\Mail\Mailable;
+use Illuminate\Mail\Mailables\Content;
+use Illuminate\Mail\Mailables\Envelope;
+use Illuminate\Queue\SerializesModels;
+use Illuminate\Support\Facades\URL;
+use Illuminate\Mail\Mailables\Attachment;
+use Storage;
+
+class CharacteristicApprovalMail extends Mailable
+{
+    use Queueable, SerializesModels;
+
+    public $request;
+    public $approverName;
+    public $level;
+
+    public $pdfPath;
+    public $tableData;
+
+    /**
+     * Create a new message instance.
+     */
+    public function __construct($request, $approverName, $level, $pdfPath = null, $characteristics = [])
+    {
+        $this->request = $request;
+        $this->approverName = $approverName;
+        $this->level = $level;
+        $this->pdfPath = $pdfPath;
+        $this->tableData = $characteristics;
+    }
+
+    /**
+     * Get the message envelope.
+     */
+    public function envelope(): Envelope
+    {
+        return new Envelope(
+            subject: 'Characteristic Approval Mail',
+        );
+    }
+
+    /**
+     * Get the message content definition.
+     */
+    public function content(): Content
+    {
+        return new Content(
+            view: 'mail.characteristic-approval',
+            with: [
+                'company'    => 'CRI Digital Manufacturing Solutions',
+                'greeting'   => 'Dear ' . $this->approverName . ',',
+                'request'    => $this->request,
+                'tableData'  => $this->tableData,
+                'approveUrl' => $this->approveUrl(),
+                'holdUrl'    => $this->holdUrl(),
+                'rejectUrl'  => $this->rejectUrl(),
+                'wishes'     => 'Thanks & Regards,<br>CRI Digital Manufacturing Solutions',
+            ]
+        );
+    }
+
+    protected function approveUrl()
+    {
+        return URL::signedRoute('characteristic.approve', [
+            'id'    => $this->request->id,
+            'level' => $this->level
+        ]);
+    }
+
+    protected function holdUrl()
+    {
+        return URL::signedRoute('characteristic.hold', [
+            'id'    => $this->request->id,
+            'level' => $this->level
+        ]);
+    }
+
+
+    protected function rejectUrl()
+    {
+        return URL::signedRoute('characteristic.reject', [
+            'id'    => $this->request->id,
+            'level' => $this->level
+        ]);
+    }
+
+    /**
+     * Get the attachments for the message.
+     *
+     * @return array<int, \Illuminate\Mail\Mailables\Attachment>
+     */
+    public function attachments(): array
+    {
+        if (! $this->pdfPath) {
+            return [];
+        }
+
+        if (! Storage::disk('local')->exists($this->pdfPath)) {
+            return [];
+        }
+
+        return [
+            Attachment::fromStorageDisk(
+                'local',
+                $this->pdfPath
+            )->as(basename($this->pdfPath)),
+        ];
+    }
+}
diff --git a/resources/views/mail/characteristic-approval.blade.php b/resources/views/mail/characteristic-approval.blade.php
new file mode 100644
index 0000000..cb1cb09
--- /dev/null
+++ b/resources/views/mail/characteristic-approval.blade.php
@@ -0,0 +1,88 @@
+<!DOCTYPE html>
+<html lang="en">
+<head>
+    <meta charset="UTF-8">
+    {{-- <title>Invoice Data Report</title> --}}
+</head>
+<body>
+
+<div style="text-align: center; font-weight: bold;">
+        {{ $company }}
+    </div>
+    <br>
+    <p>{!! $greeting !!}</p>
+
+<table border="1" width="50%" cellpadding="6" cellspacing="0">
+
+    <tr>
+        <th width="30%">Title</th>
+        <th width="40%">Details</th>
+    </tr>
+
+    <tr>
+        <td>Requested DateTime</td>
+        <td>{{ $request->created_at->format('d-m-Y H:i:s') }}</td>
+    </tr>
+
+    <tr>
+        <td>Plant</td>
+        <td>{{ $request->plant->name ?? $request->plant_id }}</td>
+    </tr>
+
+    <tr>
+        <td>Item Code</td>
+        <td>{{ $request->item->code ?? $request->code }}</td>
+    </tr>
+
+    <tr>
+        <td>Job Number</td>
+        <td>{{ $request->aufnr }}</td>
+    </tr>
+
+</table>
+
+<br>
+
+<table border="1" width="50%" cellpadding="6" cellspacing="0">
+    <tr>
+        <th>Characteristics Name</th>
+        <th>SAP Value</th>
+        <th>Update Value</th>
+        <th>WorkFlow ID</th>
+    </tr>
+
+    @forelse ($tableData as $char)
+        <tr>
+            {{-- <td>{{ $char['characteristic_name'] ?? '-' }}</td> --}}
+            <td>{{ strtoupper($char['characteristic_name'] ?? '-') }}</td>
+            <td>{{ $char['current_value'] ?? '-' }}</td>
+            <td>{{ $char['update_value'] ?? '-' }}</td>
+            <td>{{ $char['work_flow_id'] ?? '-' }}</td>
+        </tr>
+    @empty
+        <tr>
+            <td colspan="4">No Characteristics Found</td>
+        </tr>
+    @endforelse
+</table>
+<br>
+<table border="1" width="50%" cellpadding="6" cellspacing="0">
+    <tr>
+        <th>Approver Name</th>
+        <th>Approve Status</th>
+    </tr>
+
+    <tr>
+        <td>{{ $approverName }}</td>
+        <td style="text-align: center;">
+            <a href="{{ $approveUrl }}">Approve</a> |
+            <a href="{{ $holdUrl }}">Hold</a> |
+            <a href="{{ $rejectUrl }}">Reject</a>
+        </td>
+    </tr>
+</table>
+
+<p>{!! $wishes !!}</p>
+</div>
+</body>
+</html>